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Product Insights Manager (m­­/­­f­­/­­d) 03.08.2022 Elektrobit Automotive GmbH verschiedene Standorte
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Product Insights Manager (m/f/d)
verschiedene Standorte
Aktualität: 03.08.2022


03.08.2022, Elektrobit Automotive GmbH
verschiedene Standorte
Product Insights Manager (m/f/d)
You develop new methodologies and processes to generate insights that can scale. You strategically plan and execute studies that capture our customer's experience regarding our software products, this includes: scoping, defining methodology, collecting and analyzing data, and presenting findings and recommendations to stakeholders and senior management. Identify & monitor action items for our product roadmaps to increase customer satisfaction. You steer the colleagues in the regions to get a global picture of our customer satisfaction. You build strong relations with stakeholders to understand their challenges and priorities, and drive actions through insight delivery. You optimize the feedback and improvement process in close collaboration with our quality management department. You share best practices and results: Partner with colleagues across our global team to identify areas for collaboration, drive continuous improvement and incorporate best practices.
You have relevant work experience in a tech or automotive company, experience in market research and statistics would be ideal. You have excellent quantitative and qualitative analytical skills, excellent attention to detail Ideally you have experience in managing research agencies. You have the ability to earn the trust of senior stakeholders and influencing business teams. You are a strong team player in both, a local and a global team. You possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment. You are an excellent communicator with experience in facilitation across all levels and functions; skilled at addressing both large and small audiences across multiple functions. You are fluent in English, able to produce and finalize complex documents in English.